About Ambiance

                   Normal year round scheduling
                   Warm season outdoor scheduling

                   Quotes & Materials
                   Specifying the Job

                   Payments & Communicating
                   Hours & Work Standards

                   Equipment & Supplies
                   Security and Confidence










                  


ABOUT AMBIANCE 

Service area is Lanark County and surrounds. Ambiance is owned/operated by Leonard Knoll, an experienced painter, handyman, and technologist. You will get good equipment and materials, proper preparation and techniques, and attention to detail.
References supplied upon request.

Ambiance does not charge you HST on labour. The only tax you will pay is the everyday sales tax on the materials purchased for your job. Also, Ambiance passes on its contractor discounts to you.

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NORMAL YEAR ROUND SCHEDULING 


Your job will be assigned to any opening you wish in the queue of jobs. If there are no empty openings, then your job will be placed after the last job.

But if that happens you can also have it delayed to any time after the last job in the queue, whether it be weeks, months, or even a year later.



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WARM SEASON OUTDOOR SCHEDULING  

Outdoor work usually starts on time, but if there is
a delay (due to weather) you will be informed as soon as possible. Usually there will be no work on rainy days. If there is a lot of bad weather, it might
be necessary to work long hours and on weekends to finish your job in a reasonable amount of time.

If your outdoor job has a specific cutoff date (for whatever reason), then you must book sufficiently ahead of that time, else the job might not
get done on time due to unpredictable weather.

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QUOTES & MATERIALS  

You'll receive a professional, detailed, itemized Quote and a List of Materials which are honest, uncluttered, and very easy to understand. They will be emailed or deliverd to you usually 8-24hrs after a free no-obligation onsite assessment

Materials must be paid-for before labour starts. Then Ambiance acquires the materials and brings them to the job. The materials belong to you and you'll receive copies of the retail sales receipts.
The prices on your Materials List are the actual
retail costs at the time the list was created.

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SPECIFYING THE JOB  

Experienced and knowledgeable free advice is
gladly given about designs, procedures, materials, finishes, colours, colour coordinating, etc.
Visualization aids are gladly provided, such as
colour chips/fandecks, colour boards, wall patches, drawings, and computer simulations (separate charge for simulations).

Free INSTANT computerized colour matching

can be done based on any of your existing
interior or exterior surfaces, or images, etc.

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PAYMENTS & COMMUNICATING  

E-TRANSFER is preferred for materials & labour payments, but cheque or cash is accepted. You'll be issued a Final Invoice at the end of the job. Interim invoices may be issued during long jobs.

The preferred method of offsite communicating is
by EMAIL and/or TXTMSG, but phoning is fine. Communicating is good to make sure things get
done right. Ambiance will also keep in touch occassionally for future date confirmations or changes to schedules due to bad weather.

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HOURS & WORK STANDARDS  

Hours are typically Mon-Fri, 9:30am to 4:30pm.
That 7hr work window can be shifted, shortened, or lengthened if required. It includes setup and cleanup. There is a 1/2hr lunch and two breaks each day. Bad weather and/or unexpected delays might require longer work days and/or weekend work.

Whether you're there or not (hours, days, or even weeks) work will be carried out steadily, quietly,
and efficiently. Your home, property and belongings will be respected and treated with care.

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EQUIPMENT & SUPPLIES  

Ambiance has just about every tool, machine,
part and accessory imaginable for your project,
and will bring them to the job in a customized
trailer. Sometimes large expensive capital items
(such as articulated lifts) have to be rented.

Certain brands of paints, varnishes, stains,
sealants, and cleaners are preferred (Benjamin
Moore, Sherwin-Williams, Varathane, Minwax,
etc), but Ambiance will gladly use whatever
products you specify or have on hand.

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SECURITY & CONFIDENCE 


Your home, property and belongings will be
respected and treated with care, and
Ambiance is LIABILITY INSURED.

Work can continue if you're away from the job for hours, days or even weeks. Ambiance will always
lock up at the end of the work day, leaving the
lights, doors, windows, thermostats, etc,
the way you specify.


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